Just a few days ago, a friend of mine had an experience with Hutch customer care that is worth mentioning. One night, he finds his balance has gone down by some 4-5 rupees. 
He immediately calls the customer care. That was 1 a.m. The Hutch guy told him that this is unusual and he better talk with the ‘higher authority’ and requested him to hold while he transfers him. Now Subham, my friend, starts narrating his dilemma to the ‘higher authority’. Suddenly he is cut short by another voice showering choicest expletives on him. Before he could realise what was happening, the ‘higher authority’ starts scolding him - “Please behave… why are you using slangs?… Why are you misbehaving?…. Can’t you talk in a civil manner?” - as if it was my friend who was swearing! Flummoxed, Subham hung up.
Just look at the cunning of these people! What a trick to shoo away complaining customers!
However, next morning he again called the customer care when the representative not only assured him that the 4-5 rupees will be credited within half an hour but also apologised for the behaviour of his colleagues last night promising there would not be any repeat of such an incident in future.
hi
this is amit and is deeply sad abt the cunning conduct of yur executves which includes senior executives. this is sad to share that yesterday my account was deducted of 30 rs and when i asked they said that alert of cricket got activ . but hu this can be possibl if my hndset was with me aii the day round , that evening i called up c care and had a talk with saurav and then with gaurav and then with niraj when i called thrice , this time my call was not disconnected but was transferred to manpreet , tyhe senior of niraj .
hu can a service can be activated without the consent of we customer . If such would be the condition then hu yr new customer would be glad to use ur service . pls do the exact needed to enquire abt the cll that i made in yesterday evening .