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	<title>Comments on: Customer Care tactics</title>
	<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/</link>
	<description>Personal blog of Nipon Haque from Kolkata (Calcutta) of India. Covering wide range of topics from technology to sports and much more.</description>
	<pubDate>Sat, 31 Jul 2010 04:05:55 +0000</pubDate>
	
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		<title>By: Siddharth Thakkar</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-6866</link>
		<author>Siddharth Thakkar</author>
		<pubDate>Sun, 21 Jan 2007 17:13:13 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-6866</guid>
					<description>They lie on e-mails too!

I have written on numerous occasions to Airtel about their on and off EDGE service on my BlackBerry. They usually reply 3-4 days later saying that the service was down that day due to a 'technical upgradation'. They have NEVER replied to my follow-up mail when I ask them what the upgradation was about or what has been the difference after the so-called upgradation. Seems that these people only know how to lie to avoid the core problem - They do NOT have the infrastructure to support high speed data trasnfer on mobile phones. 

Hope that someday their PR-guys listen to what is being said about them on the internet.</description>
		<content:encoded><![CDATA[<p>They lie on e-mails too!</p>
<p>I have written on numerous occasions to Airtel about their on and off EDGE service on my BlackBerry. They usually reply 3-4 days later saying that the service was down that day due to a &#8216;technical upgradation&#8217;. They have NEVER replied to my follow-up mail when I ask them what the upgradation was about or what has been the difference after the so-called upgradation. Seems that these people only know how to lie to avoid the core problem - They do NOT have the infrastructure to support high speed data trasnfer on mobile phones. </p>
<p>Hope that someday their PR-guys listen to what is being said about them on the internet.</p>
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		<title>By: raghvendra pareek</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-34339</link>
		<author>raghvendra pareek</author>
		<pubDate>Sun, 17 Jun 2007 11:13:19 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-34339</guid>
					<description>i want new connection of air tell please give me feed back now like monthely expensees.i want un limited down lod.my adress israghvendra pareek ,rajkamal app. near bajrang ashram.N/H NO.8,sahispur ahmedabd.my cell no 9374215985</description>
		<content:encoded><![CDATA[<p>i want new connection of air tell please give me feed back now like monthely expensees.i want un limited down lod.my adress israghvendra pareek ,rajkamal app. near bajrang ashram.N/H NO.8,sahispur ahmedabd.my cell no 9374215985</p>
]]></content:encoded>
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		<title>By: pravin</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-38456</link>
		<author>pravin</author>
		<pubDate>Fri, 06 Jul 2007 10:43:24 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-38456</guid>
					<description>i had asked for activation of scehme in which i can call any airtel user at 15 paise/min. for this i had sent the msg on 1515 but not yet activated after 1 week of sending the msg &#38; when i called customer care nobody was able to sort out this or activate the same</description>
		<content:encoded><![CDATA[<p>i had asked for activation of scehme in which i can call any airtel user at 15 paise/min. for this i had sent the msg on 1515 but not yet activated after 1 week of sending the msg &amp; when i called customer care nobody was able to sort out this or activate the same</p>
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		<title>By: Sivakumar B</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-44309</link>
		<author>Sivakumar B</author>
		<pubDate>Fri, 27 Jul 2007 13:51:40 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-44309</guid>
					<description>I am a BSNL postpaid customer and I have got my GPRS activated about three months back.  Of course, the GPRS was working fine with my EDGE enabled handset and now, about five days back, the GPRS stopped working due to some problems with the BSNL Server.  From next day onwards, I started getting the GPRS, but the speed was terribly low compared to the speed which I was getting earlier. Earlier, the data transfer rate (download rate) was nearly 11.0 kbps with less disturbance resulting in lower rates of transfer.  Now, it is only barely 2.5 to 3.0 kbps.  When contacted, I got the reply from the BSNL Customer Care Centre that I need to wait for another one week because their Server was just made ready and the speed of data transfer will be restored in about a week's time failing which, I can lodge a complaint with them again. I expect that BSNL will rise to the customer expectations on GPRS and keep the assurances given to me. 

Besides, the call rates of BSNL prepaid and/or postpaid plans are too high. BSNL has never cared to slash even a single paise even after reduction of many charges by the TRAI, after which many private operators started offering considerably low call rates to their customers.
It is not known whether BSNL higherups are bribed by the private operators for keeping the rates too high to alienate the customer from BSNL.  If not, when BSNL is going to slash the call rates?</description>
		<content:encoded><![CDATA[<p>I am a BSNL postpaid customer and I have got my GPRS activated about three months back.  Of course, the GPRS was working fine with my EDGE enabled handset and now, about five days back, the GPRS stopped working due to some problems with the BSNL Server.  From next day onwards, I started getting the GPRS, but the speed was terribly low compared to the speed which I was getting earlier. Earlier, the data transfer rate (download rate) was nearly 11.0 kbps with less disturbance resulting in lower rates of transfer.  Now, it is only barely 2.5 to 3.0 kbps.  When contacted, I got the reply from the BSNL Customer Care Centre that I need to wait for another one week because their Server was just made ready and the speed of data transfer will be restored in about a week&#8217;s time failing which, I can lodge a complaint with them again. I expect that BSNL will rise to the customer expectations on GPRS and keep the assurances given to me. </p>
<p>Besides, the call rates of BSNL prepaid and/or postpaid plans are too high. BSNL has never cared to slash even a single paise even after reduction of many charges by the TRAI, after which many private operators started offering considerably low call rates to their customers.<br />
It is not known whether BSNL higherups are bribed by the private operators for keeping the rates too high to alienate the customer from BSNL.  If not, when BSNL is going to slash the call rates?</p>
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		<title>By: Kirhor jani</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-47784</link>
		<author>Kirhor jani</author>
		<pubDate>Thu, 09 Aug 2007 04:24:36 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-47784</guid>
					<description>I have bsnl mobile connection 09426214001 since last 4 years. Now last 3 months i have started gprs facility with big plan Rs. 199 par month . But till today i cant use it</description>
		<content:encoded><![CDATA[<p>I have bsnl mobile connection 09426214001 since last 4 years. Now last 3 months i have started gprs facility with big plan Rs. 199 par month . But till today i cant use it</p>
]]></content:encoded>
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		<title>By: Ashish</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-49652</link>
		<author>Ashish</author>
		<pubDate>Fri, 17 Aug 2007 05:27:38 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-49652</guid>
					<description>plz send</description>
		<content:encoded><![CDATA[<p>plz send</p>
]]></content:encoded>
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		<title>By: RAPURU.MALAKONDAIAH</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-50069</link>
		<author>RAPURU.MALAKONDAIAH</author>
		<pubDate>Sun, 19 Aug 2007 13:55:45 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-50069</guid>
					<description>my post paid mobile connection no-9441229922 inturupted please activated and issue  new sim card of same number,i was submitted with details in bsnl,vijayawada office</description>
		<content:encoded><![CDATA[<p>my post paid mobile connection no-9441229922 inturupted please activated and issue  new sim card of same number,i was submitted with details in bsnl,vijayawada office</p>
]]></content:encoded>
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		<title>By: Nitin</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-53695</link>
		<author>Nitin</author>
		<pubDate>Tue, 04 Sep 2007 09:13:57 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-53695</guid>
					<description>I have a prepaid connection of cellone.I have Nokia 6300 handset and send the request for gprs activation.But actually i don't get it's settings then what should i do now.Customercare r not responding properly.</description>
		<content:encoded><![CDATA[<p>I have a prepaid connection of cellone.I have Nokia 6300 handset and send the request for gprs activation.But actually i don&#8217;t get it&#8217;s settings then what should i do now.Customercare r not responding properly.</p>
]]></content:encoded>
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		<title>By: nilesh patel</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-54196</link>
		<author>nilesh patel</author>
		<pubDate>Fri, 07 Sep 2007 14:03:53 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-54196</guid>
					<description>these is ur no 9427348650 n this phone is missing so pl tell us that 
if we want to keep the same no then can we get it pl
hope u ll reply
n also give complane no</description>
		<content:encoded><![CDATA[<p>these is ur no 9427348650 n this phone is missing so pl tell us that<br />
if we want to keep the same no then can we get it pl<br />
hope u ll reply<br />
n also give complane no</p>
]]></content:encoded>
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		<title>By: SHANKAR M K</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-57834</link>
		<author>SHANKAR M K</author>
		<pubDate>Wed, 26 Sep 2007 17:20:31 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-57834</guid>
					<description>My BSNL GPRS internet browsing became in accessible from past one month.I have sent E-MAIL to the Executive Incharge concerned. But nothing has been done even after onw week.</description>
		<content:encoded><![CDATA[<p>My BSNL GPRS internet browsing became in accessible from past one month.I have sent E-MAIL to the Executive Incharge concerned. But nothing has been done even after onw week.</p>
]]></content:encoded>
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		<title>By: jyotirmoy karmakar</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-66541</link>
		<author>jyotirmoy karmakar</author>
		<pubDate>Mon, 22 Oct 2007 02:55:59 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-66541</guid>
					<description>Dear sir, i have a internet connection. with 1 G.B. free (download). I want to block video clip and sharing video. Tell me as soon as possible.

          Thanking you.           jyotirmoy karmakar</description>
		<content:encoded><![CDATA[<p>Dear sir, i have a internet connection. with 1 G.B. free (download). I want to block video clip and sharing video. Tell me as soon as possible.</p>
<p>          Thanking you.           jyotirmoy karmakar</p>
]]></content:encoded>
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		<title>By: rafi</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-69470</link>
		<author>rafi</author>
		<pubDate>Sat, 27 Oct 2007 06:50:05 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-69470</guid>
					<description>dear menbers,

I have motorola V3i with airtel prepaid connection. If i activated gprs in my mobile connect succesfully and i can brose on the phone via mobile office its working. Then i connect to my pc via moto cable i click web session then open a mini port then user name pass then connect succesfully, in the task bar showing airtel gprs connected but i cannot browse any site on my computer. i ll take help with customer care people but they cannot help . Please help me . how can i browse internet from my pc?

Thanks And Regards

S.Mohamed Rafi
9940512088</description>
		<content:encoded><![CDATA[<p>dear menbers,</p>
<p>I have motorola V3i with airtel prepaid connection. If i activated gprs in my mobile connect succesfully and i can brose on the phone via mobile office its working. Then i connect to my pc via moto cable i click web session then open a mini port then user name pass then connect succesfully, in the task bar showing airtel gprs connected but i cannot browse any site on my computer. i ll take help with customer care people but they cannot help . Please help me . how can i browse internet from my pc?</p>
<p>Thanks And Regards</p>
<p>S.Mohamed Rafi<br />
9940512088</p>
]]></content:encoded>
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		<title>By: amar bhanushali</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-86481</link>
		<author>amar bhanushali</author>
		<pubDate>Wed, 05 Dec 2007 08:42:44 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-86481</guid>
					<description>hi i have some problem pls solve this promblem.


   i at mulund in mumbai but here bsnl range is not available but dolphin range is available. when if i call form nashik through landline phone 99 rs  of 1 india plan on my mulund mobile. pls tel me that time can (all bsnl mobile free) have free call or pay the charge of call. pls tel me fast argent</description>
		<content:encoded><![CDATA[<p>hi i have some problem pls solve this promblem.</p>
<p>   i at mulund in mumbai but here bsnl range is not available but dolphin range is available. when if i call form nashik through landline phone 99 rs  of 1 india plan on my mulund mobile. pls tel me that time can (all bsnl mobile free) have free call or pay the charge of call. pls tel me fast argent</p>
]]></content:encoded>
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		<title>By: Paritosh Ray</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-119882</link>
		<author>Paritosh Ray</author>
		<pubDate>Tue, 04 Mar 2008 10:35:37 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-119882</guid>
					<description>R/sir ,i have lost my hand set with my sim card.
SIM no -32k89917430922111485946
ph no-     9434134132
Hand set- NOKIA-6600
IMEI NO-356640006337623
     
    pl. inform me can i resque my hand set &#38; SIM card ?</description>
		<content:encoded><![CDATA[<p>R/sir ,i have lost my hand set with my sim card.<br />
SIM no -32k89917430922111485946<br />
ph no-     9434134132<br />
Hand set- NOKIA-6600<br />
IMEI NO-356640006337623</p>
<p>    pl. inform me can i resque my hand set &amp; SIM card ?</p>
]]></content:encoded>
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		<title>By: Paritosh Ray</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-119883</link>
		<author>Paritosh Ray</author>
		<pubDate>Tue, 04 Mar 2008 10:36:55 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-119883</guid>
					<description>R/sir ,i have lost my hand set with my sim card.
SIM no -32k89917430922111485946
ph no-     9434134132  BSNL
Hand set- NOKIA-6600
IMEI NO-356640006337623
     
    pl. inform me can i resque my hand set &#38; SIM card ?</description>
		<content:encoded><![CDATA[<p>R/sir ,i have lost my hand set with my sim card.<br />
SIM no -32k89917430922111485946<br />
ph no-     9434134132  BSNL<br />
Hand set- NOKIA-6600<br />
IMEI NO-356640006337623</p>
<p>    pl. inform me can i resque my hand set &amp; SIM card ?</p>
]]></content:encoded>
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		<title>By: arun.v.r</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-120002</link>
		<author>arun.v.r</author>
		<pubDate>Tue, 04 Mar 2008 13:54:15 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-120002</guid>
					<description>plz activate my sim 9446358581.......!!!
i cleared all the bills... but now 24 days .... no response...!!!!</description>
		<content:encoded><![CDATA[<p>plz activate my sim 9446358581&#8230;&#8230;.!!!<br />
i cleared all the bills&#8230; but now 24 days &#8230;. no response&#8230;!!!!</p>
]]></content:encoded>
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		<title>By: arun.v.r</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-120004</link>
		<author>arun.v.r</author>
		<pubDate>Tue, 04 Mar 2008 13:56:33 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-120004</guid>
					<description>plz activate my sim 9446358581…….!!!
i cleared all the bills… but now 24 days …. no response…!!!!    its quite crual....!!! plz done it bsnl....!!!!</description>
		<content:encoded><![CDATA[<p>plz activate my sim 9446358581…….!!!<br />
i cleared all the bills… but now 24 days …. no response…!!!!    its quite crual&#8230;.!!! plz done it bsnl&#8230;.!!!!</p>
]]></content:encoded>
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		<title>By: VIB</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-157307</link>
		<author>VIB</author>
		<pubDate>Sat, 26 Apr 2008 05:49:14 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-157307</guid>
					<description>BILLS</description>
		<content:encoded><![CDATA[<p>BILLS</p>
]]></content:encoded>
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		<title>By: parmjit singh</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-163853</link>
		<author>parmjit singh</author>
		<pubDate>Thu, 08 May 2008 05:30:40 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-163853</guid>
					<description>I have enabled the GPRS on my Mobile No. 94171-47948
But Now when we enables the connection, firstly yhe message cam connecting. But afterthat the "Unable to establish secured connection" came. But we have to do to enables the conection


Regards
PARAMJIT SINGH</description>
		<content:encoded><![CDATA[<p>I have enabled the GPRS on my Mobile No. 94171-47948<br />
But Now when we enables the connection, firstly yhe message cam connecting. But afterthat the &#8220;Unable to establish secured connection&#8221; came. But we have to do to enables the conection</p>
<p>Regards<br />
PARAMJIT SINGH</p>
]]></content:encoded>
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		<title>By: suresh v bhure</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-164041</link>
		<author>suresh v bhure</author>
		<pubDate>Thu, 08 May 2008 14:25:59 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-164041</guid>
					<description>my mobile missing immidiately block my mobile number 9423977980 And Please give new SIM Process What To Do Now.

Regards,

Chandrashekhar Suresh Bhure
Suresh V Bhure</description>
		<content:encoded><![CDATA[<p>my mobile missing immidiately block my mobile number 9423977980 And Please give new SIM Process What To Do Now.</p>
<p>Regards,</p>
<p>Chandrashekhar Suresh Bhure<br />
Suresh V Bhure</p>
]]></content:encoded>
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		<title>By: executive engineer/operation/230kv substation/siruseri</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-184666</link>
		<author>executive engineer/operation/230kv substation/siruseri</author>
		<pubDate>Mon, 02 Jun 2008 16:50:39 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-184666</guid>
					<description>Bills to be made as below and sent by ordinary post only.

1)Executive Engineer/operation      Cell no.9790901421
   230kv substation,
   Sipcot IT corridor,
   T.N.E.B/Siruseri,
   Pudupakkam Panchayat=603 103.

2)Assistant Executive Engineer/Maintenence,  Cell no.9791018251
   230kv substation,
   Sipcot IT corridor,
   T.N.E.B./Siruseri,
   Pudupakkam Panchayat-603 103.

3)Assistant Engineer/Maintenence,        Cell no. 9791018252
   230kv substation,
   Sipcot IT corridor,
   T.N.E.B./Siruseri,
   Pudupakkam Panchayat-603103</description>
		<content:encoded><![CDATA[<p>Bills to be made as below and sent by ordinary post only.</p>
<p>1)Executive Engineer/operation      Cell no.9790901421<br />
   230kv substation,<br />
   Sipcot IT corridor,<br />
   T.N.E.B/Siruseri,<br />
   Pudupakkam Panchayat=603 103.</p>
<p>2)Assistant Executive Engineer/Maintenence,  Cell no.9791018251<br />
   230kv substation,<br />
   Sipcot IT corridor,<br />
   T.N.E.B./Siruseri,<br />
   Pudupakkam Panchayat-603 103.</p>
<p>3)Assistant Engineer/Maintenence,        Cell no. 9791018252<br />
   230kv substation,<br />
   Sipcot IT corridor,<br />
   T.N.E.B./Siruseri,<br />
   Pudupakkam Panchayat-603103</p>
]]></content:encoded>
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		<title>By: ritesh thwaria</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-187162</link>
		<author>ritesh thwaria</author>
		<pubDate>Thu, 05 Jun 2008 06:03:04 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-187162</guid>
					<description>i have gprs conection in my mobile. i want to start net in my pc but i haven't received the setting on your hand 

please tell me how to srart net in my pc by mobile</description>
		<content:encoded><![CDATA[<p>i have gprs conection in my mobile. i want to start net in my pc but i haven&#8217;t received the setting on your hand </p>
<p>please tell me how to srart net in my pc by mobile</p>
]]></content:encoded>
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	<item>
		<title>By: ubaid</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-206660</link>
		<author>ubaid</author>
		<pubDate>Fri, 27 Jun 2008 13:15:28 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-206660</guid>
					<description>i have loss my mobile modle no 1650 IMEI no 359564010014308 please trse it and send me msg my no is o9797717315</description>
		<content:encoded><![CDATA[<p>i have loss my mobile modle no 1650 IMEI no 359564010014308 please trse it and send me msg my no is o9797717315</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Sandeep Deorani</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-207326</link>
		<author>Sandeep Deorani</author>
		<pubDate>Sat, 28 Jun 2008 07:45:57 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-207326</guid>
					<description>dear sir,
can i  know about the call list of cellone prepaid connection.

with regards,
sandeep deorani</description>
		<content:encoded><![CDATA[<p>dear sir,<br />
can i  know about the call list of cellone prepaid connection.</p>
<p>with regards,<br />
sandeep deorani</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Aamena kapadia</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-217767</link>
		<author>Aamena kapadia</author>
		<pubDate>Thu, 10 Jul 2008 16:52:06 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-217767</guid>
					<description>i lost my phone with my Airtel sim card.
i requst you plese block my sim card.
my Airtel mobile nomber is 9724488976</description>
		<content:encoded><![CDATA[<p>i lost my phone with my Airtel sim card.<br />
i requst you plese block my sim card.<br />
my Airtel mobile nomber is 9724488976</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: priya</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-237301</link>
		<author>priya</author>
		<pubDate>Tue, 29 Jul 2008 17:16:43 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-237301</guid>
					<description>HOw to block any number on bsnl prepaid?????????</description>
		<content:encoded><![CDATA[<p>HOw to block any number on bsnl prepaid?????????</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: seema agarwala</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-279404</link>
		<author>seema agarwala</author>
		<pubDate>Mon, 08 Sep 2008 15:01:30 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-279404</guid>
					<description>can u get me the access point for bsnl gprs in assam</description>
		<content:encoded><![CDATA[<p>can u get me the access point for bsnl gprs in assam</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Raizada</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-327186</link>
		<author>Raizada</author>
		<pubDate>Fri, 21 Nov 2008 12:28:41 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-327186</guid>
					<description>I have lost my prepaid (Airtel) Motorola v3i phone
pls block my sim</description>
		<content:encoded><![CDATA[<p>I have lost my prepaid (Airtel) Motorola v3i phone<br />
pls block my sim</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Raizada</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-327191</link>
		<author>Raizada</author>
		<pubDate>Fri, 21 Nov 2008 12:32:09 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-327191</guid>
					<description>I have lost my prepaid (Airtel) Motorola v3i phone
pls block my sim. My ph no : 9871963797
Can i get another sim with the my old no? if yes ...how do i go about it?
u may contact on 09871638555...THNX!!!</description>
		<content:encoded><![CDATA[<p>I have lost my prepaid (Airtel) Motorola v3i phone<br />
pls block my sim. My ph no : 9871963797<br />
Can i get another sim with the my old no? if yes &#8230;how do i go about it?<br />
u may contact on 09871638555&#8230;THNX!!!</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: SABITA C NEGI</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-332074</link>
		<author>SABITA C NEGI</author>
		<pubDate>Tue, 02 Dec 2008 05:56:44 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-332074</guid>
					<description>I have lost my prepaid(Airtel)NOKIA 2630 . please block my sim. My lost cell no. was 9975369310. Can i get another sim with above mentioned lost no. Please let me know the procedure and documents to be submitted to the AIRTEL Customer Care at Nashik.</description>
		<content:encoded><![CDATA[<p>I have lost my prepaid(Airtel)NOKIA 2630 . please block my sim. My lost cell no. was 9975369310. Can i get another sim with above mentioned lost no. Please let me know the procedure and documents to be submitted to the AIRTEL Customer Care at Nashik.</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: KISHORBHAI H PARMAR</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-384653</link>
		<author>KISHORBHAI H PARMAR</author>
		<pubDate>Thu, 19 Feb 2009 09:45:32 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-384653</guid>
					<description>please sir i have ricvesht to 14 day . i m applya to gprs sating by my mobail. i ma allredy avriy day call for castomer car .any time same anser yor proseing . i have recvest to sir please please fast for satting g po r s my mobail</description>
		<content:encoded><![CDATA[<p>please sir i have ricvesht to 14 day . i m applya to gprs sating by my mobail. i ma allredy avriy day call for castomer car .any time same anser yor proseing . i have recvest to sir please please fast for satting g po r s my mobail</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: KISHORBHAI H PARMAR</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-384656</link>
		<author>KISHORBHAI H PARMAR</author>
		<pubDate>Thu, 19 Feb 2009 09:47:04 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-384656</guid>
					<description>please sir i have ricvesht to 14 day . i m applya to gprs sating by my mobail. i ma allredy avriy day call for castomer car .any time same anser yor proseing . i have recvest to sir please please fast for satting g p r s my mobail</description>
		<content:encoded><![CDATA[<p>please sir i have ricvesht to 14 day . i m applya to gprs sating by my mobail. i ma allredy avriy day call for castomer car .any time same anser yor proseing . i have recvest to sir please please fast for satting g p r s my mobail</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: K NAGESWARA RAO</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-395141</link>
		<author>K NAGESWARA RAO</author>
		<pubDate>Wed, 04 Mar 2009 09:13:43 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-395141</guid>
					<description>my phone no is 9441610971. the sim got blocked
please release the same activated or inform if any duplicate card to be applied for</description>
		<content:encoded><![CDATA[<p>my phone no is 9441610971. the sim got blocked<br />
please release the same activated or inform if any duplicate card to be applied for</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Allwyn</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-397021</link>
		<author>Allwyn</author>
		<pubDate>Sat, 07 Mar 2009 11:55:36 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-397021</guid>
					<description>will bsnl post paid sim support blackberry or can i configure it with push mail.</description>
		<content:encoded><![CDATA[<p>will bsnl post paid sim support blackberry or can i configure it with push mail.</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Sagar Sen</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-401571</link>
		<author>Sagar Sen</author>
		<pubDate>Fri, 13 Mar 2009 13:33:06 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-401571</guid>
					<description>How can I block a particular number in BSNL????</description>
		<content:encoded><![CDATA[<p>How can I block a particular number in BSNL????</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: h k mridha</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-421308</link>
		<author>h k mridha</author>
		<pubDate>Sun, 12 Apr 2009 15:38:04 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-421308</guid>
					<description>sir i purchase topup card of RS-110  but not activated in mobile.</description>
		<content:encoded><![CDATA[<p>sir i purchase topup card of RS-110  but not activated in mobile.</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: gopalanjanaki</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-449595</link>
		<author>gopalanjanaki</author>
		<pubDate>Fri, 05 Jun 2009 04:25:25 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-449595</guid>
					<description>please activate my g.p.r.s in supernova nokia airtel g.p.r.s i will be very thankful.mylogin given ishttp125.21.241.88pass word citbeshi god bless</description>
		<content:encoded><![CDATA[<p>please activate my g.p.r.s in supernova nokia airtel g.p.r.s i will be very thankful.mylogin given ishttp125.21.241.88pass word citbeshi god bless</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: Sabyasachi Sahoo</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-451251</link>
		<author>Sabyasachi Sahoo</author>
		<pubDate>Tue, 09 Jun 2009 08:13:33 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-451251</guid>
					<description>Sir, 
      With due respect and beg to state that I Sri Sabyasahi Sahoo belongs to the BSNL Orissa zone and having 9437320110 mob no., want to activate the GPRS service in my Nokia 5320 handset. I am a new mobile user. So, how can I activate it without facing any touble.

                                                                        Yours faithfully
                                                                            Sabyasachi</description>
		<content:encoded><![CDATA[<p>Sir,<br />
      With due respect and beg to state that I Sri Sabyasahi Sahoo belongs to the BSNL Orissa zone and having 9437320110 mob no., want to activate the GPRS service in my Nokia 5320 handset. I am a new mobile user. So, how can I activate it without facing any touble.</p>
<p>                                                                        Yours faithfully<br />
                                                                            Sabyasachi</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: SHankar.C</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-485436</link>
		<author>SHankar.C</author>
		<pubDate>Wed, 26 Aug 2009 14:59:44 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-485436</guid>
					<description>Nowadays AIRCEL pocket internet is working properly.
To activate- Type PI and send it to 121.
You'll receive all the settings.
So start browsing.

Charges:10paise/kb
Rs.24 booster available for unlimited internet for 3 days.(72 hours)

I too use that 

The speed is more than AIRTEL gprs.</description>
		<content:encoded><![CDATA[<p>Nowadays AIRCEL pocket internet is working properly.<br />
To activate- Type PI and send it to 121.<br />
You&#8217;ll receive all the settings.<br />
So start browsing.</p>
<p>Charges:10paise/kb<br />
Rs.24 booster available for unlimited internet for 3 days.(72 hours)</p>
<p>I too use that </p>
<p>The speed is more than AIRTEL gprs.</p>
]]></content:encoded>
				</item>
	<item>
		<title>By: sunil</title>
		<link>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-513549</link>
		<author>sunil</author>
		<pubDate>Mon, 18 Jan 2010 09:23:08 +0000</pubDate>
		<guid>http://www.niponwave.com/2007/01/21/customer-care-tactics/#comment-513549</guid>
					<description>sir i have lost my nokia phone (5310 express muzic ) 3 months ago i have emi no and bill of that mobile .plz tell me how i xcan found it plz give feedback 2 my email</description>
		<content:encoded><![CDATA[<p>sir i have lost my nokia phone (5310 express muzic ) 3 months ago i have emi no and bill of that mobile .plz tell me how i xcan found it plz give feedback 2 my email</p>
]]></content:encoded>
				</item>
</channel>
</rss>
